Sales Terms and Conditions for Passengers

Rates
  • The Cruises Retail Rates are per person in US$ based on two pax sharing a cabin.
  • The Cruises Retail Rates are based on known costs (including Fuel Costs and Governmental Taxes/fees).
  • The Cruises Retail Rates are guaranteed within the validity of the same but the company reserves the right to apply a surcharge (up to 30 days before the departure) in the sole case of an increase in Governmental Tax/Fees and/or Fuel Costs. Such surcharge is applicable to any bookings where the full balance has not been paid yet.
Land Tour Rates

All rates in US Dollar at current rates of exchange and are subject to change without prior notice.

Children Policy

RV PAUKAN (2007)

  • Up to 2 years: Complimentary in the parent/guardian’s cabin.
  • 3-12 Years: if the child stays in the cabin with one of the parents/guardians 50% of the twin-sharing rate. Upon request we can provide an Extra Bed.
  • Suite rooms: Complimentary up to 12 years old (cot or extra bed is provided).
RV Paukan (1947)

RV PAUKAN (2007)

  • Up to 2 years: Complimentary in the parent/guardian’s cabin.
  • 3-12 Years: if the child stays in the bed with one of the parents/guardians 50% of the twin-sharing rate.

Reservation Policies & Payment Terms (Not Applicable for Charters)

Enquires/ Reservation

E-mail: [email protected]
Fax: +95 1 382734

Booking Procedures
  • Option Terms: we can hold your request of cabins for up to 7 days.
  • Reconfirmation: In order to reconfirm your reservation, we kindly require your written confirmation (the signed copy) of the “Option” Pro forma invoice not later than 8 days of the issuing date with the acceptance of the “Booking Terms and Conditions” (by fax or e-mail) stating guest names, Passport-Visa Number, DOB, Arrival Date in Myanmar, Arrival Flight.
  • Invoice: After receiving your reconfirmation, we will send you a “Confirmation” Final Invoice. Payment can be done either by Bank Transfer or Credit Card (subject to bank approval).
  • Deposit: To secure the reservation, 20% deposit (not refundable) is required upon reconfirmation. If the booking is made less than 61 days prior the departure we require to settle the full amount of the holiday price.
Cancellation Terms

The cancellation notice must be received in writing either by e-mail or fax. It will be effective on the date of receipt. Cancellation charges, per person, are based upon the date of cancellation:

  • Up to 91 days prior to departure: Deposit will be forfeited.
  • From 90-61: 30% of Holiday Price
  • From 60-31: 50% of Holiday Price
  • From 30 days to “no show” 100% of Holiday Price
Departure Date Change/ Revision
  • Up to 91 days prior to departure all type of changes are subject to US$30 charge per change
  • From 90 days prior to departure any departure date changes is subject to a Cancellation Fee as stated above.
Payment Terms
  • In order to secure your reservation, 20% deposit (not refundable) is required upon booking confirmation
  • Final balance: within 60 days prior the departure date.
  • Payment can be done by Bank Transfer
Additional Terms

Minimum Occupancy

For all departures should the occupancy be less than 10 passengers for Short Discovery Cruise and 12 passengers for Exploration and Discovery Cruises the Company reserves the right to cancel the cruise up to 60 days prior the departure date. A confirmation notice in writing will be released by the company to all booked clients and/or their agents within the deadline. In case of cancellation an alternative cruise will be offered and if not
acceptable all down payments will be immediately refunded.

Operating Vessel

Ayravata Cruises reserves the right at its sole option and discretion, without any liability for damages or refund, of any kind to arrange for substantially equivalent transportation by another vessel, whether belonging to the Company or not.

Land Tours

Liability

Land Tours are operated by third parties. Ayravata Cruises acts as coordinator, supervisor and agent only and is therefore not responsible for any loss, injury or damage sustained by the tourists, including those occurring outside the touring programs.

Passenger Information

Information regarding “life on board” and safety procedures can be found in the links below. A PDF version in 4 languages is available upon request.

We strongly recommend all agents and passengers to read it before travelling. Click Here

 

Get In Touch

No.25, Ground Floor, 38th Street, Kyauktada Township, Yangon, Myanmar. +95 1 382734, 380877 [email protected] www.ayravatacruises.com